Quality Assurance Manager

• Directs and coordinates the activities of the quality control function of the network to ensure achievement of company and client Key Element objectives.
• Responsible for creation and overall ownership of quality SOP’s.  QA must approve all procedures, maintain master files and post copies to shared drive as well as send notification of targeted reviews on a timely basis.
• Responsible for finished product hold and release process and decision making.
• Responsible for overall oversight of validation program and shared responsibility of IQ/OQ/PQ processes.  This role will also provide sign off for externally managed validation such as system upgrades.
• Ensures that quality system requirements are maintained and reported; identifies and investigates in-house quality issues.
• Oversees completion of appropriate documentation to support Key Element program.
• Evaluates current procedures and practices for accomplishing network objectives; develops and implements improvements and/or corrections as needed.
• Develops and implements primary quality control systems consistent with Key Element program and SOPs.
• Reviews all data generated in support of the Quality Assurance program; oversees preparation of reports and summaries based on data.
• Directs, facilitates, coordinates and participates in Key Element audits and assumes ownership / leadership of process.
• Coordinates with client, and senior staff to identify and implement opportunities for continuous improvement processes to reduce costs and increase and/or improve quality for all network activities and client service.
• Ensures that network operations comply with federal, state, local, and/or company policies and regulations.
• Interacts and collaborates effectively with internal and external team members to assure needs of the company are met.

This is a management position. 

• Exceptional interpersonal, analytical, problem-solving, and communication skills required.  
• Must be able to work independently, be self-motivated, demonstrate excellent communication skills, including report writing and speaking effectively to company personnel, outside companies and government agencies to successfully achieve objectives.  
• Bachelor’s degree or equivalent required. 
• Generally prefer 10 to 12 years of experience and technical knowledge and related supervisory/management experience and experience in Health and Safety field. 
• Knowledge of warehouse operations and best practices.

We offer a competitive compensation package that includes a base salary ranging from $85,000 - $105,000 annually, an annual performance-based discretionary bonus of 10% of salary, and a comprehensive benefits package. Our benefits package includes paid time off and paid sick time in the first year, health insurance, a 401(k) plan, disability insurance, and more as described in our [1] benefits guide. Actual compensation will be based on factors such as experience, skills, qualifications, performance, geography, and internal equity. Benefits may be subject to waiting periods and other terms and conditions.
References

Visible links
1. https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fembbenefits.com%2Fwp-content%2Fuploads%2F2024%2F10%2FDB-Schenker-2025-Benefits-Guide-FINAL.pdf__%3B!!GeBfJs0!KjPWsJgBRePkigIXIuqKcclXnwvVz7NfIvWCkDScWND_-G8RlT58YPl0bgAPgOCgpji8pafm0EXeZzHUkWK-QaaB-Ca68A%24&data=05%7C02%7Chanh.demma-extern%40dbschenker.com%7C6069e59c94b040488d8508dd6267e0d8%7Cc5d1e823e2b846bf92ff84f54313e0a5%7C0%7C0%7C638774920481086309%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=b2UzWk3pQPIcVOFjvaF1PAsGju6eEiDaigX2pHxxKKU%3D&reserved=0

Medical

We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision

The option for separate vision coverage for eye exams, frames, and contact lenses.

Dental

The option for separate dental coverage to cover preventative major and basic dental services.

401(k)

The company offers a pre-tax 401(k) contribution plan with a company match.

Direct Deposit

We offer direct deposit to all employees.

Holidays

On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity