Responsibilities:

Managing a portfolio of clients for Dunning & Collections activities
Initiate communication via mail/ phone with the customers to ensure timely collection of company receivables;
Make recommendations for account hold/blocks based on credit status, account balance and customer’s payment behavior;
Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes;
Execute account reconciliation;
Execute and document internal controls in support of audit team;
Contribute to continuous improvement initiatives to optimize service quality;
Support performance and process reviews, for internal and external customers by providing root cause analyses and preventive action plan.

Requirements:

Bachelor’s degree preferred.
Previous experience in working with ERP, preferably SAP FI module, is a plus.
Advanced English level (min B2).
Basic knowledge of Microsoft Office package (Excel, Word, Power Point, Outlook etc.).
Customer oriented attitude.
Strong communication skills, both verbal and written.
Ability to work independently and adapt to a fast-changing environment.
Negotiation and persuasion skills.
Self-motivated, enthusiastic, meticulous, and result-oriented.

Your aspirations are our priority.

Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!

As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.

At DB Schenker GBS Bucharest, your success is what matters to us.

Join us and discover what matters to you:

Attractive Compensation Package:

Annual performance-based bonus
Meal tickets, Cultural vouchers
Rewards & Recognition Program, Referral and Relocation bonuses
Christmas and Easter bonuses
Recognition of colleague improvement ideas (Ideas4SGBS)

Health & Well-being:

Hybrid working mode (Bucharest office located near the metro station in Pipera)
Flexible working hours as per internal policy
Private medical subscription with family discounts (children, spouse/ life partner)
4 short days per year (Leave Office Very Early)
Birthday day off
Extra vacation days based on seniority
Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
Volunteering opportunities within the organization

Personal & Professional Development:

Mentoring program with access to Schenker Worldwide network
E-Learning platform for continuous learning
Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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